FAQ

Digital Food can offer a Wear OS app and a watchOS app for your restaurant, available both as a bundle and separately. To take a look, you can download our sample apps here:

Indonesian/English:

Wear OS: https://play.google.com/store/apps/details?id=business.digitalfood.watch.contoh
watchOS: https://apps.apple.com/us/app/the-bali-experience/id6745119729

German/English:

Wear OS: https://play.google.com/store/apps/details?id=business.digitalfood.watch.example
watchOS: https://apps.apple.com/app/digital-food-example/id6495637484

Polish/English:

Wear OS: https://play.google.com/store/apps/details?id=business.digitalfood.watch.przyklad
watchOS: https://apps.apple.com/us/app/digital-food-przyk%C5%82ad/id6494698029

Once the user has clicked the “Buy now” button in the checkout screen of the app, the confirmation method selected upon signup is used to confirm the order. In case of email, an order confirmation email is sent to both the user’s email address, as entered in his contact data in the app, and your restaurant’s email address, as entered in the Admin UI as the restaurantConfirmationEmail. Like that, you know that an order has been placed. Please find below an example of how such an email looks like.

WhatsApp order confirmation works analogously. Please find below a sample WhatsApp order confirmation for the restaurant (left) and the user (right):

Digital Food is responsible for managing the Wear OS and watchOS apps. This means publishing them to the app stores (i.e. Google Play Store and Apple App Store), providing names, descriptions and icons. This information can be suggested by the restaurant to Digital Food. Digital Food has the right but no obligation to provide updates for the app(s).

The Admin UI is a website you can use to customize your app(s). After the login, you will see an overview of configuration options, thematically grouped into categories. Among others, you can enable/disable delivery modes, change opening times, fees, the supported payment methods, texts, colors and validations on this page. With the buttons on the top right, you can restore the settings to default, search for an attribute, go to your payments screen, change the language and move to the food menu.

In the food menu, you can customize your food. The table allows you to drag and drop food to a different position and add/delete a food item, as well as edit and apply any of a food item’s attributes, including images (upload and delete) and options in a separate screen (i.e. selectable add-ons for a food item, group into config and content). You can also apply all changes at once, or overwrite the food backup (i.e. the one you can restore with the button on the top right). The options menu allows you to specify single- or multiple-choice (in the config section), options to choose from (in the content section) and to apply your changes.

We have fixed-price and commission-based pricing models available and can discuss these with you. For the commission-based model, the provision is 5%, and there are no other costs. It means that you get more innovation for your restaurant for free, while keeping 95% of the new income! We are looking forward to building trust with you, presenting the product and evaluating collaboration opportunities. Therefore, if you are interested, please register for an account and book an appointment.

The app(s) will work in English and your local language. For example, English and Polish. The language will adjust based on the locale of the device: if its system language is Polish, the app will display texts in Polish, otherwise, in English.

We have made a video on how you can allow customers to pay with their credit card online on their smartwatch, which they type in the details on.

Smartwatch apps are a novel topic, hence, the APIs for programmers of usual payment methods one would encounter like Google Pay and Samsung Pay are not yet available to be integrated. Apple Pay would require that you (the restaurant owner) have a merchant certificate for receiving payments, which you likely don’t have (creating it would require an annual Apple developer subscription). Other than the option for credit card payment via the Internet, which you can enable with us, and requires that you register for a Stripe account, at the moment, it’s you who is responsible for the payment – regardless whether you want to allow cash payment upon order for delivery, or card payment with your payment terminal at your restaurant for collection (or mobile payment terminals for delivery).

Name, phone number, email address, street and number, postal code, city.

To help the customer enter the information, there following simplifications are implemented:

• prefilled sample values
• import contact data by phone number
• microphone input supported

Delivery, collection and dine-in. Can be adjusted in the Admin UI in the modeOptions, especially if some of these modes are not available for the restaurant:

Please keep in mind that once you change the food picture and delete it, there will be no picture displayed for the item anymore, regardless of whether there was a picture for it earlier. Changed food pictures are supported only for Wear OS.

To change the food picture, go to the food overview in the Admin UI and upload your picture there for the desired item using the blue upload button, in the “Image” column:

After the upload, the picture is going to be cached in the app on the user’s app. When you perform another upload of a picture for the same item, it will replace the old picture, without a need for the user to delete his app cache.

We have made a video on this. Here is the summary of it:

Log in to your Stripe account. After login, you will land on the dashboard page. Click on “Developers” on the bottom left.

You will need four API keys, two for the live mode, two for the test mode. Let’s start with the live mode. Click on “API keys“.

The publishable key you can click on and provide on your profile page right here. As for the secret key, click on “Create secret key” and “Building your own integration”. Now follow along the confirmations.

You can choose any name you like for the secret key. Afterwards, you will see it. Copy it and provide it to your profile page.

As for the test keys, click on the slider at the top right to switch from live mode to test mode. You will see the publishable and secret keys on the page that loads. Provide these on the profile page and you are done!

If you are interested in the product but short on time, please contact us instead and let’s figure out together how you can get your smartwatch apps.

We have made a video explaining the registration form and providing sample values. Hopefully, this helps.